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Frequently asked questions

Finding the right mental health provider starts with asking the right questions. Find answers to many commonly asked questions.

  • Do you accept insurance for therapy services?
    No, therapy services are self pay only. Therapy sessions are $85 a session.
  • How long are counseling sessions?
    Counseling sessions are approximately 55 minutes long.
  • Is there evening and weekend availability?
    We do have some evening availability. Please reach out directly to discuss the evening availability. We currently do not take appointments during the weekend.
  • How can I get started?
    First, a 10-minute initial phone consultation is scheduled. Once initial fit is determined, the first session is scheduled called an intake session.
  • What is an intake session and how long does it take?
    The initial intake session is where we gather information about you and your background. The intake will also last 55 minutes. This is also an opportunity for you to get to know your therapist and ask questions.
  • Do you offer couples or family therapy?
    At the moment, we only offer individual sessions.
  • How long can I expect to be in therapy to resolve my concern?
    The length of therapy varies according to the severity of issues or challenges a person is experiencing.
  • How often do I need to attend sessions?
    You have options when it comes to therapy frequency – you can choose to attend weekly, biweekly, or monthly. Keep in mind that the time between sessions can affect the overall progress in therapy. Certain challenges might benefit from more frequent sessions, while others may be suitable for less frequent sessions. Together, you and your therapist will determine the best frequency that suits your needs and goals.
  • Can I still benefit from therapy even if I do not have a specific problem like depression, anxiety, or trauma?
    Absolutely! Therapy can be beneficial for everyone. It's a valuable tool for building resilience, healing from past pain or trauma, changing behaviors that no longer serve you, improving self-confidence, and fostering personal growth.
  • Are you available after hours for crisis sessions?
    No, we are not available for on demand crisis sessions or phone calls. If you are experiencing a crisis, please dial 988 or contact local mental health services. We can also discuss local mental health resources in your area during our sessions.
  • Do you prescribe medication?
    No, we do not. We encourage you to discuss medication management with your primary care physician and/or psychiatrist.
  • What insurance do you take for testing services?
    Capital Health Plan (CHP) and most Aetna Plans. Unfortunately, we do not take Medicaid or Medicare plans.
  • How much is my copayment for testing/evaluation services?
    Dr. Hooper will not know that until paperwork is complete. After paperwork she will look up your CHP/Aetna plan and will send you an email with the copayment. This is your personal confirmation the appointment is set. You can also call your insurance ahead of time to get this information. Ask for the OUTPATIENT mental health/behavioral health copayment.
  • What if your practice does not take my insurance?
    In this case, you would have 3 options (1) contact your insurance carrier to request a list of psychologists in your area that provide such testing, (2) ask your insurance carrier if they will reimburse you for testing service if you pay out of pocket. If so, how to go about this arrangement, or (3) pay for testing out of pocket.
  • How much does testing cost out of pocket?
    Half of the testing fee would be due to after initial paperwork is complete and the other half due on the day of testing. ADHD or Autism begins at $2000 General psychological evaluation for mood, emotional, and behavioral concerns begin at $1050
  • What does the testing/evaluation process include or look like?
    All testing takes place on one day up to 4 hours. Very rarely a second day of testing is required. If the client is a child the testing session will include a one-hour parent interview, then the parent completes questionnaires while Dr. Hooper and the child engage in performance-based testing. Testing may include cognitive, executive functioning, learning/memory, adaptive functioning, social language, and general emotional and behavioral measures. After the testing day, Dr. Hooper will likely reach out to additional informants such as teachers, therapists, and other professionals to gather more data. This allows for a comprehensive understanding of the individual's functioning. For adults the testing process will include a clinical interview, performance based measures, and self-report measures. Informant information will also be included in the evaluation process.
  • What happens after the testing day?
    After testing is complete and all data has been gathered and reviewed, you will be scheduled for a one hour in-person feedback session.The feedback session takes place 2-4 weeks after testing. The feedback session is an opportunity for the psychologist and client to discuss the results, how the conclusions were reached, and recommendations to improve functioning.
  • Will I receive the testing report and when?
    Yes. Every testing client will receive a copy of the evaluation approximately 1-2 weeks after the feedback session. In most cases, the report is completed within a week after the feedback session.

Did we answer your question?

If you have additional questions or concerns, call or email our office directly. 

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